$6 GTA FLAT DELIVERY FEE ~~~ FREE GTA DELIVERY or SHIPPING CA on orders $175+
$0.00 CAD

COVID-19

Monday, March 08, 2021.
Coming this Thursday, March 11, Pretty Clean Shop will be reopening it's doors for shopping in the store. In spite of this, we continue to encourage our loyal customers to shop online when possible, followed by arranging for curbside pick-up. If you choose this option be rather not step inside, we will gladly bring your order outside.

To those who plan to come and visit us in person, we will require you to follow the following guidelines:

- a maximum capacity of two customers at a time
- hand sanitizer will be available at the door and we ask that everyone use it before touching the inventory in the shop
- face coverings/masks are mandatory at all times

If there is a line of people outside we ask that you are mindful of their time and do not take too long while browsing. If you are waiting outside, we appreciate your patience.

We look forward entering the grey zone and seeing our wonderful customers again!

Sincerely,

The entire team from Pretty Clean Shop
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November 23rd, 2020
Given the rapidly changing environment due to Covid-19, we have made the difficult decision to close our storefront, effective November 23rd, 2020, until further notice. 

The health and wellbeing of our customers, our employees and the community at-large is our priority. We will continue to serve you through our online shop, with our extensive product selection for sustainable living, open 24/7. The following options are available to you, during this time: 
- OPEN for curbside pickup Tuesday - Sunday 10AM - 3PM. CLOSED on Mondays.
- Toronto local delivery. *NOW extended to Etobicoke, Mississauga and Oakville.*
- Shop online or by phone.
- Virtual shopping appointments.
- Gift cards are also available for purchase online. 

We commit to providing you with exceptional customer service during this time. If you have any questions or concerns, please email: info@prettycleanshop.com.

We want to thank you for your patience and your patronage in support of small businesses. We appreciate your loyalty. We know this is a very challenging time, but as a community we will get through this together! Our strength comes from how we care for each other. 
Miriam Juarez Alcaraz & the Pretty Clean Shop team
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May 23rd, 2020
After a temporary closure since March 17th 2020, we are ready to cautiously reopen our doors on May 26th 2020. We are following best practices as set out by Toronto Public Health.
We will be keeping things safe by continuously cleaning and disinfecting high-touch areas throughout the store.  

As you walk in please use our sanitizing station before you run wild and browse our shelves.
Social distancing is very important right now. We ask our customers to respect physical distancing, both from other customers and from our team members. 
The health and wellbeing of our customers, our employees and the community at-large is our priority. We will continue to serve you through our online shop, with our extensive product selection for sustainable living, open 24/7. 

We will continue to monitor the situation and follow the recommendations of government health officials, and keep you posted. 

In the meantime, we are thrilled to introduce the following options for your online orders, during this time: 

Reduced Shipping Rates
  • Flat rate shipping of $8, plus taxes. Applicable to orders up to $120, before taxes. Canada wide. Shipped by Canada Post Expedited Parcel.
  • Free shipping on orders over $120, before taxes. Canada wide. Shipped by Canada Post Expedited Parcel.
Free Local Delivery Service in Toronto **NEW extended coverage**
  • Free Toronto delivery on orders over $45. 
  • Delivery schedule: Monday: East End, Tuesday: Midtown, Wednesday: Old Toronto/Downtown, Thursday: West End, Friday: Etobicoke.         
  • *NOTE for CONDO and APARTMENT buildings, please leave a phone number where we can reach you when we are on our way. We will call you and leave the package outside your building, our team is not able to buildings.

    CURBSIDE PICKUP at our store in The Junction

    • ⁣You can still place your online order (including heavy refills) and pickup at our store. No human contact. ⁣
    • Pick up available Tuesday through Sunday from 10AM - 3PM. CLOSED on Mondays.
    • Place your order online and select “free store pick up” at checkout. ⁣
    • Orders will be available for pickup after 24 hours. ⁣
    • Call us at 416-766-9633 when you’re outside of our store and we will place your package in between our 2 glass doors. ⁣
    • Grab it, and go 😊
    New Refill System
    We appreciate that many essential products will be needed in your home, especially at this time. We want to continue to encourage sustainable living and avoid unnecessary plastics. We have thoroughly reviewed the possible options to continue to offer refills in a safe and sustainable way. 
    For refills you’ll be able to come in-store, return our containers cleaned, and swap them for PREFILLED bottles and jars or get your deposit back as store credit. ⁣⁣⁠
    In order to keep things safe, we won’t be refilling your own containers for now. ⁣⁣😥⁠
    Refillable products will continue to be fulfilled in our clean bottles and jars for delivery and curbside pickup.⁣⁣⁠ ⁣⁣⁠ 

    How will this work?
    • Given the current special circumstances, in order to keep things safe, ensure proper cleaning of containers, and make it operationally-efficient,  REFILLS will be fulfilled in clean mason jars. There is a $1.25 deposit for the jar already included in the price. 
    • REFILLS are available for local delivery and curbside pick-up. 
    • You can return the jars cleaned, and get your deposit back as store credit for your next purchase.
    • Our driver will not be picking up empty jars. If you would like to drop-off your jars and get your deposit back you can email us at info@prettycleanshop.com or come by the shop during walk-in hours.
    • Please see a list here of all refills available for delivery at this time.  We will continue to evaluate how to increase the selection without compromising our collective safety. 
      • Gift cards are also available for purchase online. 

      We commit to providing you with exceptional customer service during this time. If you have any questions or concerns, please email: info@prettycleanshop.com.

      We want to thank you for your patience and your patronage in support of small businesses. We appreciate your loyalty. We know this is a very challenging time, but as a community we will get through this together! Our strength comes from how we care for each other. 
      Miriam Juarez Alcaraz & the Pretty Clean Shop team