FREE Toronto delivery on orders $75+. FREE shipping CA on orders $150+
$0.00 CAD

SHOP DURING COVID-19

HOW TO ORDER

CURBSIDE PICKUP at our store in The Junction

  • ⁣Order online and select “free store pick up” at checkout. 
  • Orders will be available for pickup the following day. ⁣
  • Pick up available daily from 10AM - 3PM. Closed Mondays.
  • Call us at 416-766-9633 when you’re outside of our store, give us your order number and we will place your package in between our 2 glass doors. ⁣Or just come in the store and pick up at the door.
  • Grab it, and go 😊
LOCAL DELIVERY in Toronto **NEW extended coverage**
  • Order online and select "Ship/Deliver"
  • If your order is over $75 and falls within our delivery area you will see the option "Free Local Delivery" at the top. 
  • Delivery schedule: Monday: East End, Tuesday: Midtown, Wednesday: Old Toronto/Downtown, Thursday: West End, Friday: Etobicoke.         
  • *NOTE for CONDO and APARTMENT buildings, please leave a phone number where we can reach you when we are on our way. We will call you and leave the package outside your building, our team is not able to buildings. 

SHIPPING

  • Flat rate shipping of $15, plus taxes. Applicable to orders up to $150, before taxes. Canada wide. Shipped by Canada Post Expedited Parcel.
  • Free shipping on orders over $150, before taxes. Canada wide. Shipped by Canada Post Expedited Parcel.
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Monday, November 23rd, 2020
Given the rapidly changing environment due to Covid-19, we have made the difficult decision to close our storefront, effective November 23rd, 2020, until further notice. 

The health and wellbeing of our customers, our employees and the community at-large is our priority. We will continue to serve you through our online shop, with our extensive product selection for sustainable living, open 24/7. The following options are available to you, during this time: 
- OPEN for curbside pickup Tuesday to Sunday 10AM - 3PM. CLOSED on Mondays.
- Toronto local delivery. *NOW extended to Etobicoke, Mississauga and Oakville.*
- Shop online or by phone.
- Virtual shopping appointments.
- Gift cards are also available for purchase online. 

We commit to providing you with exceptional customer service during this time. If you have any questions or concerns, please email: info@prettycleanshop.com.

We want to thank you for your patience and your patronage in support of small businesses. We appreciate your loyalty. We know this is a very challenging time, but as a community we will get through this together! Our strength comes from how we care for each other. 
Miriam Juarez Alcaraz & the Pretty Clean Shop team

 

 

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Tuesday, May 23rd, 2020
After a temporary closure, we have cautiously reopened our doors. We are following best practices as set out by Toronto Public Health.
We will be keeping things safe by continuously cleaning and disinfecting high-touch areas throughout the store.  

As you walk in please use our sanitizing station before you run wild and browse our shelves.
Social distancing is very important right now. We ask our customers to respect physical distancing, both from other customers and from our team members. 
We also continue to serve you through our online shop, with our extensive product selection for sustainable living.

We will continue to monitor the situation and follow the recommendations of government health officials, and keep you posted. 

3072 Dundas St. West., Toronto, M6P 1Z7

Main intersection Dundas West and High Park Av.

email: info@prettycleanshop.com Tel: (416) 766-9633

 

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Tuesday, March 17, 2020
To our Pretty Clean Shop Community,

Given the rapidly changing environment due to Covid-19, we have made the difficult decision to close our storefront, effective March 17, 2020, until further notice. 

The health and wellbeing of our customers, our employees and the community at-large is our priority. We will continue to serve you through our online shop, with our extensive product selection for sustainable living, open 24/7. Visit prettycleanshop.com

We anticipate being back open at our retail shop in The Junction, in early April. We will continue to monitor the situation and follow the recommendations of government health officials, and keep you posted. 

In the meantime, we are thrilled to introduce the following options for your online orders, during this time: 

Reduced Shipping Rates
  • Flat rate shipping of $8, plus taxes. Applicable to orders up to $120, before taxes. Canada wide. Shipped by Canada Post Expedited Parcel.
  • Free shipping on orders over $120, before taxes. Canada wide. Shipped by Canada Post Expedited Parcel.
Free Local Delivery Service in Toronto (West End)
  • No charge for Toronto local delivery on orders within postal codes: M6H, M6K, M6P, M6R, M6S. 
Minimum purchase of $30. Orders will be delivered within 2-3 days. 

Refill Swaps
As part of our Free Local Delivery Service to the above-listed posted codes, we are thrilled to offer this new option.

We appreciate that many essential products will be needed in your home, especially at this time. We want to continue to encourage sustainable living and avoid unnecessary plastics. We have thoroughly reviewed the possible options to continue to offer refills in a safe and sustainable way. This refill swap service is delivered at your doorstep, free of charge. 

How will this work?
  • Think: told school milkman service, but for your cleaning essentials. You leave your empty bottle on your doorstep. We take it, and swap it for a full bottle. 
  • In order to keep things safe, ensure proper cleaning of containers, and make it operationally-efficient, we will be able to do refills only on our original containers, so it’s a swap. 
  • If you have purchased a refillable product on one of our bottles or jars, you can select the REFILL option for that product at checkout. 
  • If this is your first time buying a product, please select the option with the bottle. You will be able to buy a REFILL on your next purchase. 
  • Please see a list here of all refills available for delivery at this time.  We will continue to evaluate how to increase the selection without compromising our collective safety. 
  • Orders will be delivered within 2-3 days of purchase. Minimum purchase of $30 before taxes. 
  • At the moment, this service is limited to the following postal codes in West Toronto: M6H, M6K, M6P, M6R, M6S. 
Gift cards are also available for purchase online. 

We commit to providing you with exceptional customer service during this time. If you have any questions or concerns, please email: info@prettycleanshop.com.

We want to thank you for your patience and your patronage in support of small businesses. We appreciate your loyalty. We know this is a very challenging time, but as a community we will get through this together! Our strength comes from how we care for each other. 
Miriam Juarez Alcaraz & the Pretty Clean Shop team